Our Privacy Policy


Website: https://probecart.shop
Contact Email: contactprobecart@gmail.com

This Privacy Policy explains how Probecart (“we,” “us,” or “our”) collects, uses, and protects information that we collect from visitors and customers on our website, probecart.shop, in compliance with applicable privacy laws and best practices.

1. Information We Collect

a) Personal Information

When you make a purchase or register on our site, we may collect certain personal information to fulfill your order and provide our services. This includes:

  • Contact Information: Name, shipping address, phone number, and email address.
  • Payment Information: Details provided for transaction processing (e.g., credit card information).
  • Order History: Information about the products purchased and past transactions.

b) Automatic Information Collection

We may also collect certain information automatically through cookies and similar technologies:

  • Usage Data: Includes your IP address, browser type, device type, and pages viewed.
  • Cookies and Similar Technologies: Small data files stored on your device that help us remember your preferences and improve user experience.

c) Third-Party Information

We may receive information about you from third-party services, such as payment processors and analytics providers, to enhance our services and provide a seamless shopping experience.

2. How We Use Your Information

We use the information we collect for various business and operational purposes, including:

  • Order Fulfillment: Processing and delivering orders, as well as providing order updates.
  • Customer Support: Assisting with inquiries, handling returns, and resolving issues.
  • Personalized Experience: Tailoring recommendations, product suggestions, and advertisements.
  • Marketing Communication: Sending you promotional offers, updates, and newsletters if you’ve opted in.
  • Improving Services: Monitoring website usage to enhance our services, products, and website functionality.
  • Compliance and Legal Obligations: Meeting any applicable laws and regulations or addressing security concerns.

3. Sharing and Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

a) Service Providers

We work with trusted third-party providers to:

  • Process payments and secure transactions.
  • Ship products and manage deliveries.
  • Provide customer service and technical support.
  • Conduct data analysis and improve site functionality.

b) Legal Requirements

We may disclose your personal information if required to:

  • Comply with legal obligations, such as responding to lawful requests by government authorities.
  • Protect the rights, property, and safety of Probecart, our users, or others.

c) Business Transfers

In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the acquiring company as part of our business operations. Any new owner will adhere to the practices outlined in this Privacy Policy or provide notice of policy updates.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to collect usage information and personalize your experience. Cookies may be categorized as follows:

  • Essential Cookies: Required for the site’s basic functionality.
  • Analytical Cookies: Help us understand how users interact with the site, allowing us to improve performance.
  • Advertising Cookies: Enable us to show relevant ads and measure their effectiveness.

You can adjust your browser settings to refuse cookies, but this may limit your ability to use certain features of our site.

5. Data Security

We take reasonable and appropriate measures to protect your information from unauthorized access, use, or disclosure. These include:

  • Encryption: Secure processing of payment information through encryption technologies.
  • Access Controls: Limiting access to personal information to authorized personnel only.
  • Regular Security Audits: Conducting routine assessments to identify and address vulnerabilities.

While we work to secure your information, please note that no online transmission is completely secure, and we cannot guarantee absolute protection.

6. Retention of Personal Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

  • Order fulfillment and customer support.
  • Legal and regulatory compliance.
  • Record-keeping for business analysis.

If you request deletion of your data, we will delete or anonymize your information, unless retention is required by law.

7. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, such as:

  • Access: Requesting access to the personal information we hold about you.
  • Correction: Requesting updates or corrections to inaccurate information.
  • Deletion: Requesting deletion of your personal information, subject to certain limitations.
  • Objection: Opting out of marketing communications by following the unsubscribe link in our emails or contacting us directly.

To exercise your privacy rights, please email us at contactprobecart@gmail.com.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of each website you visit.

9. Children’s Privacy

Probecart is intended for individuals aged 18 and older. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us, and we will promptly delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or improvements in our services. Any updates will be posted on this page with the effective date. By continuing to use our website, you acknowledge and accept the revised policy.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

Email: contactprobecart@gmail.com
Website: https://probecart.shop

Probecart is committed to protecting your privacy and ensuring a secure shopping experience. Thank you for trusting us with your information.