Terms and Conditions


Website: https://probecart.shop
Contact Email: contactprobecart@gmail.com

Welcome to Probecart! By accessing or using our website, https://probecart.shop, you agree to abide by the following terms and conditions. Please read these terms carefully before using our services.

1. General Information

1.1 Probecart is a print-on-demand store specializing in T-shirts, hoodies, and other apparel.
1.2 All products are custom-made upon order, ensuring unique and personalized items for each customer.
1.3 By accessing our website, you confirm that you are at least 18 years old or have the consent of a legal guardian to make purchases.

2. Orders and Payments

2.1 Placing an Order

  • Orders can be placed directly through our website by selecting your desired product, size, and design.
  • Ensure all order details, including size and delivery address, are accurate before completing the purchase.

2.2 Payment Options

  • We accept credit/debit cards, secure online payment methods, and cash on delivery (COD).
  • For COD orders, customers must ensure the availability of the payment amount at the time of delivery.

2.3 Order Cancellation and Modifications

  • Orders can only be canceled or modified within 2 hours of placement. After this window, production begins, and changes are not possible.

3. Shipping and Delivery

3.1 Processing Time

  • Orders are processed within 1-3 business days after confirmation.

3.2 Delivery Time

  • Shipping typically takes 5-10 business days, depending on the destination. Unexpected delays caused by weather, logistics, or other circumstances are beyond our control.

3.3 Shipping Charges

  • We offer free shipping across India. Any additional charges (e.g., taxes or duties) will be communicated during checkout.

3.4 Order Tracking

  • Once shipped, customers will receive tracking details to monitor their delivery status.

4. Returns and Refunds

4.1 Eligibility

  • We accept returns or exchanges only if the item is defective, damaged, or incorrect.
  • To qualify, customers must notify us within 7 days of receiving the order.

4.2 Process

  • Email contactprobecart@gmail.com with your order number, a description of the issue, and photos of the defective or incorrect item.
  • Approved returns may require the product to be shipped back to us in its original condition and packaging.

4.3 Refunds

  • Refunds are processed within 5-7 business days after approval. The refund will be credited to the original payment method.

4.4 Non-Returnable Items

  • Custom orders with no defects, worn or washed products, and clearance items are non-returnable.

5. Product Information

5.1 Accuracy

  • We strive to display accurate product information, including colors and sizes. However, slight variations in color or design may occur due to screen differences or production techniques.

5.2 Customization

  • All items are printed upon order, ensuring every product is unique.

6. Privacy Policy

6.1 Data Collection

  • We collect personal information to process orders, communicate with customers, and improve our services.
    6.2 Protection
  • Your information is protected per our Privacy Policy. By using our website, you consent to data collection and use as described therein.

7. Intellectual Property

7.1 All content on Probecart, including images, designs, and text, is the property of Probecart and is protected under copyright laws.
7.2 Customers are prohibited from reproducing or using Probecart’s intellectual property without prior permission.

8. Liability

8.1 Probecart is not responsible for delays, damages, or issues caused by third-party services (e.g., shipping providers).
8.2 We are not liable for damages resulting from the misuse of our products.

9. Governing Law

These terms and conditions are governed by the laws of India. Any disputes arising from the use of our services shall be subject to the exclusive jurisdiction of the courts located in [Your City, India].

10. Changes to Terms and Conditions

Probecart reserves the right to modify these terms and conditions at any time. Changes will be posted on this page, and continued use of our website constitutes acceptance of the updated terms.

Contact Us

For any questions or concerns, please reach out to us:
Email: contactprobecart@gmail.com
Website: https://probecart.shop

Thank you for choosing Probecart! We’re excited to help you express your unique style.